At Cloud9 Spa Salon we believe in and stand behind the products we use. We are happy to offer these products for purchase to clients for use in their daily regimen. If for any reason you are unhappy with a product purchased from our salon, we do accept returns within 30 days of purchase. For a full refund the product must be unopened and presented with a receipt. If the product is gently used or a receipt cannot be presented, we will provide you with in-store credit.