Please understand when you forget, or cancel your appointment without giving sufficient notice we miss the opportunity to fill that appointment time. Clients on our waiting list then miss the opportunity to receive services. Our appointments are confirmed 48 hours in advance for your convenience. All clients who neglect to notify the salon, of a cancellation, within 24 hours, will be asked to guarantee their next appointment with a credit card. In the event of a second missed appointment without notification, we will charge 50% of the appointment fee. On a third occurrence, a 100% appointment fee will be charged. We hope you recognize the demand for our specialized expertise, and respect our time, as we do yours.